We offer a 30-day return window on unused products. Please e-mail us at support@urbanwormcompany.com to notify us when you return your merchandise. When you return your unopened and unused Urban Worm Bag, please ship it to:

Urban Worm Company
703 Gawain Rd
Plymouth Meeting, PA 19462

Once we receive and inspect your item, we will issue you your refund. Please understand that return shipping will be at your cost and that we cannot issue refunds on used items.

Please ensure that you select a shipping method that offers tracking services and include your original order number on the box.