Cracked connectors often happened when the Urban Worm Bag frame is sitting on a pitched or uneven surface. This puts a lot of torque and stress on the connectors, so please make sure your frame is on a level, prepared surface!
We have them available for purchase at this link.
If connectors were missing from your Urban Worm Bag order, please create a support ticket and let us know how many connectors are missing.
To get you what you need, we will need the following information:
- Your name
- Shipping address
- How many connectors you need
- Where you purchased the Urban Worm Bag