Sorry to hear this!

Your Urban Worm Bag should have come with the following items

1 x Urban Worm Bag

8 x plastic corner connectors

12 x male frame tubes

8 x short female frame tubes

4 x long female frame tubes

1 x Instruction Manual

If one of these parts is missing, please let us know:

  • Your name
  • Where you purchased your Urban Worm Bag
  • Your order number
  • Which part(s) are missing or defective

We may end up e-mailing or calling to ensure we send you the correct parts. 

We'll end up getting these shipped out as quickly as possible! Thanks for your patience!